Insights

Improve Project Outcomes with Higher Workforce Engagement

Avoid quality, cost and schedule disruptions by partnering with a general contractor that invests in its workforce.
Two workers on a jobsite install a wall

Labor availability is shrinking, with more than 70% of the blue-collar workforce set to retire between 2025 and 2027, according to the U.S. Department of Labor. Some construction firms don’t place a priority on keeping craft workers engaged, and it is expensive to hire and train new employees.

The lack of skilled labor can lead to less predictable schedules and often unanticipated delays. To remedy this, often contractors hire unproven workers who aren't yet qualified to provide the kind of crafstmanship required. This may result in unnecessary rework or a poor quality building.

A reliable, engaged workforce is proven to deliver better project outcomes. When craft workers are part of self-performing general contractor’s organization that values their contributions, they are more invested in that organization’s success. They work with the organization longer, are better trained in the construction scopes they perform, and have pride in the work they do.


A worker wearing PPE installs ceiling boards.

There are some important ways workforce engagement results in better project outcomes.

In-House Workforce Engagement:

A happier and more engaged workforce has been proven to increase productivity by 22%. Companies with higher engagement scores report 48% fewer safety incidents and 41% fewer quality incidents, resulting in an overall better construction project.

Ongoing Training and Development:

Contractors who employ in-house builders invest in them through onboarding and training. This training isn’t limited to hard skills required to install the work but can extend to soft skills training in areas such as communication, teamwork and leadership. These skills directly impact the relationships of skilled trades on your construction project in a positive way. A workforce invested in developing meaningful and successful careers transfers this passion to their work, resulting in better project outcomes and a better experience overall.

Higher workforce engagement is just one of the ways that we can reduce project risk with SPW.

A worker wearing PPE carries a large piece of drywall board.

Learn about the additional ways to mitigate risk with a self-performing GC on your next project.

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SPW employees working together on a jobsite with a tablet in hand

Choosing a self-performing general contractor offers flexibility and predictability that can provide greater returns with less risk for your project.

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